Testimonials

“I want you to know that your technicians seem to do a good job of following up to ensure what they were directed to do was done to my satisfaction. It accomplishes two things. If things are not right, they get a chance to address it before it's a frustration and it ensures that I know what they did and remember that they did do what they were asked. It is a good practice and should be emphasized to them that it is appreciated and a good business practice. Thanks for the good service.”

Peter Bonfe
President
Bonfe's Plumbing, Heating & Air Service, Inc.
Bonfe's Electrical Services, LLC
Minneapolis - St. Paul, MN

“I just had the greatest 4 day vacation! For the first time in a very long time, I enjoyed my time off without worrying about the office. Knowing that Netrix IT was supporting our network and that I would come back without a downed server made my time away relaxing.”

Sharon Seymour
Maguire Agency
Roseville, MN

“Our slow and unreliable tape backup was a concern for years. Now that we use Netrix IT's Backup, Disaster Recovery & Business Continuity solution, we have reduced our backup administration time by 80% to 90%. The speed and ease of data restores cannot even compare to our tape system. We've saved so much time and money with Netrix IT.

Mischelle Johnson
Director of Operations, Medical Evaluations, Inc.
Minneapolis, MN

“Netrix IT is an absolutely wonderful company to work with. Their certified staff is dedicated to servicing all of our IT needs. They are committed to providing up-to-date knowledge and assisting with our technology and service options. They remain a ready resource by providing proactive as well as reactive services. For example: by implementing the Netrix IT monitoring service our Exchange has seen a 90% reduction in SPAM. Netrix IT has provided high quality customer service and outstanding products over the last 8 years. We can proudly say we are satisfied customers.”

Ursula Eggen
United Way of Cass-Clay
Fargo, ND

“Netrix IT's backup & disaster recovery solution keeps our trucking delivery schedules available 24x7. I sleep easy knowing that Netrix IT has got my back.”

Chad Master
Master Transfer and Logistics
New Hope, MN

“What I appreciate most about Netrix IT would have to be the excellent customer service we have encountered - from ordering product to the outstanding job done by Tech Support - namely the Help Desk gang - when we recently had a drive go down on our server. Way to go! All questions/problems were handled superbly! The ease in which contacting someone was truly exceptional.”

Paul Pithey
NetSource, Inc.
Saint Paul, MN

“We like most businesses have used a variety of computer services providers that would meet our particular needs — primarily timely services. We have been impressed with our computer service since switching to Netrix. Responses to problems are prompt and they even initiate a phone call when server problems are detected. Occasionally our computer system acquires a virus. They do an excellent job of backing up and giving the system a thorough cleaning. We are pleasantly surprised that through their whole process, we feel that our problem is their priority.
Thanks for the good service Netrix.”

Irvin Rustad
Executive Director, Lake Agassiz Development Group
Fargo, ND

“Netrix IT has been an excellent addition to the Technology Department at Fargo Catholic Schools Network. The Netrix IT Fargo personnel have provided customer service that has been friendly and personable, and applicable to the varied technology skill levels of our staff. The PC maintenance, server maintenance and network management is irreplaceable! Work performed has been reliable, accurate and timely. Belonging to the NetAssure program has provided the FCSN with very limited downtime, and has enabled our technology infrastructure to grow.”

Gina Dahl
Fargo Catholic Schools Network
Fargo, ND

“Our family-owned plumbing & HVAC business is built on superior quality customer service. We expect and receive the same quality service from Netrix IT. Thank you for your awesome Help Desk support—prompt attention, and you stick with an issue until all parts are completely resolved. We rely on Netrix IT to help keep our business running smoothly!”

Laura Snare
Great West Mechanical
Big Lake, MN

“The ability to have enhanced remote user access has been a great improvement to servicing our customer's needs as we have expanded our service hours to 24/7....and your organization's ability to provide this connectivity has been greatly appreciated by our on-call staff.”

Charley Vrooman
Bonfe's Plumbing, Heating & Air Service, Inc.
Minneapolis - Saint Paul, MN

“We were looking for an outsourced IT partner that would come in and manage our network like it was their own network. Netrix IT has been managing and supporting our network for several years. We meet regularly to stay on the same page and to keep an eye on budgeting. There are a lot of people who provide IT Services. Netrix IT is one of the few who provide it with objectivity.”

Kevin Finley
The First Impression Group
Eagan, MN

“When Netrix IT initially met with me to explain their services, they did a good job of explaining costs, what would happen, even researched our software, which others did not do. Also, they didn't come back to me for more money during the install/transition phase. And the best part is that everything works, and I don't have problems any more. Everything does what it is supposed to do, and I don’t waste time calling for break/fix. Issues are resolved remotely, or someone is on site in short order to make the necessary repairs. So Netrix IT is just what I was looking for in an IT solution.”

Bruce Whitmarsh
Bonanzaville
West Fargo, ND

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