Black Friday and Cyber Monday are upon us! That means hoards of late-night in-store and online shoppers all across the country trying to get their fill of discounts, sales, and promotional offers. Every eCommerce merchant understands the struggles this holiday can bring. There’s bound to be huge spikes in site traffic and checkouts which ultimately results in problems much greater ahead.
Double the traffic also equates to double the computing and database power. Holiday shoppers are coming – which means there’s no time to wait to test and tweak your disaster recovery plans. Here are three disaster recovery tips to help you stay prepared:
According to a survey by Harris Poll, US owners of smartphones and tablets have little to no patience when it comes to experiencing delays or technical glitches on eCommerce sites.
- 46% said they will shop elsewhere if a mobile site or app fails to load in 3 seconds or less.
- Once connected, 80% will abandon ship if the site/app is “buggy, slow, or prone to crashes.”
High-profile retailers like Best Buy, Neiman Marcus, and Target couldn’t escape falling victim to a data breach or outage – which means your business should be extra prepared. Shoppers demand convenience and accessibility when it comes to what mobile apps and sites provide.
In fact, consumer spending went as high as $50.9 billion over the previous four-day, Black Friday to Cyber Monday weekend. Make sure you plan ahead to avoid mishaps that could set you back in revenue.
Test, Test, Test
Don’t be one of those retailers who gear up for the holidays by only focusing on promotions and hiring seasonal workers while putting disaster recovery at the back-burner.
Be sure to schedule time in advance by putting your site through rigorous disaster recovery testing. Because if you can’t “break” your own site, it’ll be much more difficult for an outside source to attempt to do so.
Consider the Cloud
When setting up a backup plan for potential outages and data failures based on “what-if” scenarios, consider Cloud-based disaster recovery options.
Effective Cloud-based disaster recovery provides business continuity for services in the case of a hardware or software failure of IT systems. This guarantees higher uptime when unexpected crises hit.
The holidays are right around the corner. Let the disaster recovery experts at Netrix IT help you prepare for the rush of shoppers by helping you create a customized disaster recovery plan for your business. Contact us anytime to get started.